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Sundance Hot Tubs

We are featuring Sundance hot tubs because they are highly sought after for their quality systems and reliability. Built to last, you can rest assured that with this particular brand name, you won't have to worry about performance. 

Your Questions About Sundance Hot Tubs

 

Carol asks…

Looking to purchase a hot tub and evaluating 3 brands Hotsprings, Jacuzzi, and Sundance recomendations?

Trying to find a quality product that is energy efficient and low maintenence

The Sage answers:

First go sit in all three when they are empty. Check out how much leg room there is , and how many jets there are for
each seat. The larger the hot tub is, the more it will cost to
heat it. Is it 110 volts or 220 volts, 220 is cheaper to run, but you may have to have new electrical wiring run by an electrician. How many people will be using it at the same
time ( back to size and cost ), trust me you don't want to
try to have 5 people in a 4 person tub. Check the Energy Star
rating, or ask the sales people for something showing how
much energy the unit uses.
Find out how long all components are under warranty, not just
the tub itself, the pumps, the jets, the water lines, etc.
Don't be afraid to ask, compare all three, don't rush
Jacuzzi and Hotsprings are both reputable companies, I don't
know about Sundance.

 

Helen asks…

loosening union ring on hot tub?

how do i loosen my sundance hot tubs union ring to release airlock

 

The Sage answers:

If you look on the pump's wet end you will see a plug on the end that can be loosened with a pair of pliers or a flat screwdriver.

You can also unscrew either of the pumps unions and that will allow the water to slightly escape while releasing some of the air.

A lot of time you can get the air out by simply turning the pump rapidly off and then to high speed.

If this tub has a pressurized filter housing as some do you will need to literally hit it with a rubber mallet counter clockwise. Be prepared to buy a new locking ring. If this is your case try to loosen the screw to the top of the filter housing.

 

Mandy asks…

which hot tub brand should i buy:" hot springs vanguard" or "sundance optima"?

 

The Sage answers:

The vanguard is a good model. We have a friend that has one and is very happy with it. All she talks about.

 

James asks…

Hot Tub...?

I have a 2003 Sundance Hot Tub, barely used and in perfect shape. How do I go about selling it? Think I could get at least a grand, grand and a half?

 

The Sage answers:

Craigs list baby! Craigslist.org

 

Charles asks…

My hot tub won't heat!?

I have a 1996 Sundance hot tub. We emptied it for a couple of months and I recently filled it but now it will not heat. The temperature changes as much as 10-15 degrees but not much higher. I took out the heater and had the element tested but it works fine, also the temperature sensor is working fine (tested it with a cup of hot water). All of the jets work and the hot tub seems to be running fine but won't get hot. Any ideas? Thanks.

 

The Sage answers:

Link for the manual troubleshooting on page 24

http://www.sundancespas.co.nz/files/NorthAmerican60HzPortableSpaManuals/1997750.pdf

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Your Questions About Sundance Hot Tubs

 

 

Hot Tubs: is Emerald Spa or Sundance Spa the better hot tub?

for comfort, reliabilty, and easy of use?

The Sage answers:

Emerald spa

 

Helen asks…

I need instructions how to move jumpers on my sundance capri 2002 hot tub from 30A to a 50A?

I bought this hot tub used and the people had it hooked up on a 30A service, I have a 50A service, and I heard on the circuit board # 6600-092 850-lcd 850 NT in the area of JP9 there are jumpers on 1,3 and across 5 and have to be JP19 1-9???

 

The Sage answers:

Ive said it before and Ill say it again--if you need to ask youre not qualified get a pro

 

Sandra asks…

how to change hot tub flow switch?

I have a sundance hot tub. The circulation pump wont work it is humming and is very hot. Is it my flow switch?

 

The Sage answers:

If the motor is humming and very hot the pump is jammed or the motor is bad. It wouldn't be the flow switch because it's letting power go to the motor

 

Maria asks…

I want to by a hot tub it's a sundance 2001 Caprio model one pump with 23 jets with gazebo $3500 is that fair?

I saw ad in paper and I dont know if its really a good deal and I can I protect myself from buying a bad hot tub. what questions should I ask?

 

The Sage answers:

No way, for a hot tub that is almost 7 years old. That is just about what the original price was. For about $5,000.00 you can buy a brand new Bull Frog tub.

 

Jenny asks…

how come the jets in my sundance spa won't work?

I have a sundance 680 hot tub and the power comes on, but I have no idea if the heater works.

Also, when I push the buttons for the jets and air flow nothing happens. The lights come on but nothing else happens. The spa is about 6 years old. Any ideas?

 

The Sage answers:

You need to check the power cord to the circuit board from your pumps and verify if they are getting the correct voltage/amps. If the electricty is indeed going to the pump then check it's capacitor that starts it. Most likely this is the problem. IF not then 1st get a new topside control, then a new circuit board. CALL your Sundance Service rep!

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Your Questions About Sundance Hot Tubs

Daniel asks…

Sundance Hot tub troubleshooting question???

I have a Sundance Altimar hot tub. I hope someone can help. The bubbler wont stop working. It won't stop bubbling. It went into anti-freeze mode over the winter, and I can't get it out of this mode. Is there a way to reset it?
thanks!!!

The Sage answers:

Sorry but turning the power off and on will not do anything for it. Your either replacing your your circuit board (most likely) or the blower has a switch that has fused on. (Less likely) The third thing could actually be your topside control. With 7 years working on Sundance's, you really need to get one of their people to look at it since they go through some great training. This is a new one on me, never had your problem happen yet. By the way, good choice in tubs.

 

John asks…

Sundance Sentry 724 Hot Tub is locked and i need the sequence of keys to unlock it.?

We have lost the docs that came with the hot tub and know that there is a sequence to lock the top side control, and a different sequence to unlock it. Do you know what it is?

 

The Sage answers:

Sorry but it will have to wait until Sat. For me to get to the box with that manual in it. I will edit this answer tomorrow.

Press DISPLAY, MODE and (the UP arrow button) within 3 seconds to Lock it.

Press DISPLAY, MODE and (the Down arrow button) within 3 seconds to unlock it.

 

Chris asks…

Can anyone help on a Sundance Hot Tub?

The motor and air pump do not work sometimes. I have checked the fuses and all the wires. It will click in the control box when you push the button but not come on. Also this is intermittent. It does not do it all the time. Most of the time it works fine. The light always comes on any help??

 

The Sage answers:

There may be a problem with the relay that controls it. The click sound it makes is the relay turning on and off. Try replacing the relay you can get them off eBay for cheap

 

Donald asks…

Sundance Spa Hot Tub Screen Won't Turn On After faulty wiring of jet pump?

I went to replace a 240v 2-speed jet pump on a Sundance Hot Tub today. After hooking up the new pump, the Spa powered up fine, but when I tried to turn on the Jets (that the new pump was powering), the screen flickered off. After further inspection, I realized (the hard way) that I had mixed up one of the hots and the common/neutral wires. When this all happened, it blew the GFI circuit breaker in the garage as well, but even once power was restored the the Hot Tub, the screen still wont come on nor will the heater or circulation pump. I have tried leaving it disconnected for over 45 min to let it reset but still no luck. There is definitely power going to the circuit board as indicated by an orange light on the outside of the circuit board box. Did I fry the whole circuit board? Is there a reset button? or a fuse that a might have blown? What are my next steps to diagnose the problem and can I fix is without replacing the whole board?

thank you,
Ivan

 

The Sage answers:

I have had my share of fried circuit boards. Most times you can see the fried component. The board itself doesn't often go bad. In my experience the capacitors are the hardest hit. BUT I also have found to my great luck there is an on board fuse. Look for this first.

Here is what most likely happened.
Feeds to homes are 220. Which are basically 110 that are out of phase making one 110 and the other -110 at their peak and then they flip. Thus we get 220. Standard outlets will pull from only one leg. 220 will pull from both.
Your circuit board was pulling from one leg and your motor was pulling from both. The leg from the motor you hooked to the wrong wire had to be the one out of faze with the current feeding the circuit board. Other wise it would not have touched the board. AS the voltage between them would have been equal and it would have just grounded. But circuit board being -110 out of phase would draw the current across the board more than the common at 0 volts would have. Thus you ran 220 across the board. The board took a good hit. GFCI saves people from dieing not circuits boards.

I am sure you have at least a few exploded caps and maybe burnt resistors and diodes.
Replacement mint not be too bad. But then again its a luxury item so.... Humm.

 

Jenny asks…

is 6200 out the door a good price for a sundance hawthorne hot tub?

 

The Sage answers:

I'm almost positive my parents got theirs for 6500, and they said it was a good deal, so Yeah, I guess it is.

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How do you like your Sundance Hot tub?

 

The Sage answers:

I like mine with a large chested blond, and a bottle of Disaronno.

 

Steven asks…

troubleshooting question for sundance hot tub?

I have a sundance hawthorne 680 and after i emptied and refilled it it kept flashing FL2. I think it was still heating and circulating but after trying to clear the air..someone told me air might be trapped in the lines now it doesn’t flash fl2 but is not heating although the pumps still go on…any ideas?

 

The Sage answers:

To start you always want to unplug the spa when you drain and fill it. Second you want to try and fill it through the filter, just take the filter out and stick the hose in the opening. That will help flush out the air as you fill it up. As soon as you plug it in when it’s filled hit the jets and that will ensure all the air is out the lines. But back to your problem it sounds like it could be a couple of different things the heater could of dry fired, which is an air pocket in the heater, and burnt the element or it could just need to be reset. Some heaters have a reset like a GFI outlet, search for one and reset it if it has one. You could also try to just turn the spa off and on again and see what happens.

Any other questions give me a buzz.

 

Laura asks…

My sundance Rio hot tub heated to 101 and now will not go lower. What is wrong?

We had a bad lightning storm last night and not sure if it could have been hit by lightning? What do you think?

 

The Sage answers:

Turn it off at the fuse box. Wait a few minutes and then turn back on. You just need to reset the electronic board. I do this for people all the time.

 

Chris asks…

High power useage on a sundance hot tub?

I have a Sundance Altamar 880 Hot Tub. It is 14 months old. It has a good quality cover and is built into the deck in a protected area close to the house.

The power usage is extremely high, 2 to 3 times higher than friends with similar size tubs. The dealer told us it would cost $30 to $40 per month, which is in line with other tub owners we talked with. Our power bill is $60-70 higher in the summer and over $100-130 higher in the winter.

The tub is used each night for about 20-30 minutes, no jets,lights or pumps are turned on.
Nothing else has changed in the house that would affect the bill, in fact there are less people here now that the kids moved out. We have lived in the house for 16 years so we have a clear idea of what our power use is.

It was wired in by an electrician and I had 2 other electricians out to inspect the work and it is fine. The current draw was measured for the heater, each pump and the circulation pump and they all draw the correct specified load.

The dealer just wrings their hands, tells us how wonderful the tubs are, and goes on about how they have never heard of such a problem ( so then it must not exist…) In short they have done nothing. I even contacted the regional sales rep with no luck, not even a return call.

Anyone have any ideas? Any help would be much appreciated!!

 

The Sage answers:

30-40 dollars a month at idle use would sound about right to me. Seeing your using it everyday for 20-30 mins. And your only 60-70 thats would be about right based on usage pattern. The same would be true in the winter. Hot tubs are not cheap to run and own its just the nature of the beast.

The only other possible issue could be that could have a bad circulating pump motor and its drawing higher amps and in turn jacking up the electrical bill.

 

Lizzie asks…

I have a sundance marin hot tub. The lights won’t come on. Is there a fuse or circuit breaker just for them?

I’ve tried both switch locations and neither works. They used to work but I haven’t used them in months so don’t know when this happened.

 

The Sage answers:

Hi can’t tell you how often I have changed out the light transformer on a Sundance. Hopefully yours is not Digital (newer models) and is just a simple matter of replacing the light bulb from any auto store. MOST LIKELY…it’s digital and the transformer is dead.

BTW That is a GREAT TUB!

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Welcome to our website. Sundance hot tubs and spas come in a variety of designs to suit most needs. They are one of, if not the biggest supplier of acrylic hot tubs and spas in the world with over 750 retailers operating worldwide, dedicated to reducing stress and increasing relaxation. With over thirty years of experience from humble beginnings in California, the company has gone from strength to strength and now produces an attractive selection of both in-ground and portable models known for their durability and innovative styles.

  

Sundance continue to use the latest technology to advance their business and increase market share in a highly competitive environment. Below you will find a selection of Sundance hot tubs and spas including accessories. We have thoroughly reviewed each item and applied certain criteria including overall design, additional features, customer feedback and value for money to name but a few. We are aware that most purchases are budget driven which is why we continue to monitor the internet in the hope that the following information will save you time and money. Please take your time to browse our collection and if you are unable to find the right hot tub or spa now, make sure you revisit us again soon as we do update this page, regularly. 

  

Sundance Maxxus Hot Tubs and Spas:  Can seat up to six adults comfortably, the Maxxus is one of the world’s most luxurious, portable hot tubs/spas. Dimensions are 229cm x 279cm x 105cm with a water capacity of 670 gallons. In total, there are 57 jets and 14 injector jets to help you indulge. Whilst sitting in this hydrotherapy lounge, you will be massaged by wrist jets, a foot dome and even neck jets. At night, the LED lighting system will ensure a relaxing environment as you let the worries of the day, float away. Options include a choice of three shell colors and three cabinet colors. 

  

Sundance Cameo Hot Tub:  Offering a choice of five cabinet colors and eight shell colors to suit most tastes, the Cameo hot tub can seat from 5 to 6 adults with a water capacity of 459 gallons. Measurements are 226cm x 266cm x 95cm. There are eight varieties of water jets including special ones for the wrists and feet plus fourteen air injector jets. Optional extras include an iPod docking station to help you relax listening to your favourite sounds and a cool-down seat to help you adapt with the temperature changes. This spacious hot tub has everything you will ever need to guarantee a balanced mindset and the ultimate winddown experience with excellent customer feedback. 

  

Sundance Majesta Hot Tub:  Dimensions are 206cm x 218cm x 95cm with three optional cabinet colors and eight shell colors to choose from. There are seven varieties of jets included in the 35 set and 14 injector air jets to facilitate relaxation. Unwind and let the jets soothe your tired mind and body as you fall backwards into the corner seat complete with pillow for maximum comfort. When finished, use the cool-down seat to slowly make the transition in temperature change. The Majesta has a water capacity of 420 gallons and can comfortably seat 5 to 6 adults. Optional extras include the iPod docking station, CD player and radio system to enhance the magical experience with music.  

  

Sundance Altimar Hot Tub:  Recommended to seat from 5 to 6 adults, the Altimar measures 206cm x 218cm x 95cm and comes with a three cabinet color option and an eight shell color option to help suit the styles of most potential buyers. There is a 455 gallon water capacity, 14 injector air jets and seven varieties included within a total 35 jet system. Popular because of the built in lounge seat using jets to massage wrists and calves. If money is no object then why not consider the optional sound system which includes an iPod docking station, CD player and radio features. 

  

Sundance Marin Hot Tub:  Suitable for 4 to 5 adults, the Marin measures 191cm x 231cm x 84cm and can hold up to 403 gallons. Using seven jet varieties, why not slip into relax mode and let 31 of the jets massage your weary body whilst the warm water takes your mind to another dimension. There are three cabinet colors to choose from and eight shell colors. An optional extra is the Intellisound music system featuring an iPod docking station, CD player and AM/FM radio to add music for your pleasure. 

  

 

Sundance Optima Hot Tub:  Suitable for 6 to 7 adults and measuring 226cm x 226cm x 95cm with a total water capacity of 540 gallons. There are 47 jets (featuring seven different varieties) and 14 air injector jets. This award winning model includes a wondrous waterfall feature and LED lighting to boost your imagination whilst the bubbles relax your body, massaging even your feet. There are five cabinet colors and eight shell colors to choose from making it one of the most popular hot tubs/spas available. Customer comments are excellent and there is no better advertising than word of mouth so make sure you complete our box below.

 

Before you do that however, check out our video footage showing one of the Sundance Hot Tubs to give you a real look at the system working. Here is the Sundance Hot Tub Whirlpool bubbling the jets at a very fast pace. Awesome power and a nice design to boot. The unit contains many jets and it looks like there is a turbo option to whirl the water around the tub giving you the massage therapy you need aswell as the calming and relaxing mood of the current. You also have a choice of numerous accessories which can enhance the sublime experience. There are waterfalls, fountains, LED lighting, Ipod docking stations, minibar floats to name but a few but one step at a time. First of all you need the spa or hot tub or jacuzzi.  

 

That concludes our selection for now. We hope you enjoyed the reviews and look forward to seeing you again soon. Thank you for your time.

 



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